The Collaborative Workplace with Ben Ziegler

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Name: The Collaborative Workplace with Ben Ziegler
Date: October 18, 2017
Time: 12:00 PM - 1:00 PM PDT
Ben Ziegler
Event Description:

Lunch 'n Learn:

Positive, collaborative work places are an important driver for success. Positive workplaces read into virtually all business performance metrics: lower health care costs and absenteeism, higher productivity, better client satisfaction, better financial performance, higher creativity & professionalism, lower turnover, and easier recruitment.

Presenter Ben Ziegler is a Conflict Management and Collaboration Specialist who has mediated more than 600 disputes. Come to this session to learn:

  • Best practices to create and maintain a successful, vital workplace culture
  • How to respond to and resolve workplace conflicts

  • Organizational techniques and processes to reduce, prevent and manage conflict

  • Methods to diffuse and manage customer complaints


About Ben Ziegler, Ziegler Consulting

Ben Ziegler is a conflict management specialist for SME’s, non-profit organizations and local governments, an Associate Faculty at Royal Roads University (Justice Studies), and author. Ziegler helps organizations manage internal conflicts through one-to-one coaching, interpersonal mediation and workplace assessments. He leads workshops on conflict management, collaboration, and cross-cultural communication and also presents at conferences. See Ziegler’s blog for more than 350 helpful articles about collaboration and conflict management.
 
Professional Association/Certification:

  • BC Mediator Roster
  • Certified Workplace Fairness Analyst
  • Conflict Dynamics Profile Assessment Instrument
Location:
Sands Funeral Chapel
187 Trunk Rd, at Ypres Rd.
Curb parking on Ypres, pls.
Date/Time Information:
Wed. Oct. 18/17
Noon - 1 pm
Lunch 'n Learns are casual sessions with practical information you can use right away. You're welcome to bring your lunch.
Contact Information:
RSVP to Elizabeth Croft 250.748.1111 or
Fees/Admission:
Free to Members
$5 Non Members
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Printed courtesy of www.duncancc.bc.ca – Contact the Duncan Cowichan Chamber of Commerce for more information.
2896 Drinkwater Road, Duncan, BC V9L 6C2 – (250) 748-1111 – chamber@duncancc.bc.ca