Short term and vacation rental management serving the Cowichan Valley. Our goal is always to provide 5 star service to your guests through 24/7 communication, attention to detail and reliability.
Guest Service Focused
Cloud Concierge was founded by a self proclaimed guest service expert. Megan was born and raised in the service industry and has spent the bulk of her life working in hospitality. With a diploma in Tourism Management, and luxury guest service experience, she truly knows what it means to provide 5 star service.
Cloud Concierge is structured for the best possible outcome for you, the home owner. When your property is securing bookings and making earnings, is when Cloud Concierge is also making earnings. It is in our best interest to ALWAYS provide 5 star customer service to ensure that your property has the best possible chance of having the highest occupancy rate.
We truly do believe in the power of attentive and courteous customer service.